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Customer Service


Welcome to Hawaii Doggie Bakery & Gift Shop! Our goal is to provide each customer with a pleasant and fun shopping experience. Whether you visit our flagship store located in Honolulu Hawaii or shop 24 hours online at www.hawaiidoggiebakerystore.com. We know that you will love our great selection of pet items and our friendly dog-lovin' staff!.

For your convenience, we have a Hawaii Doggie Bakery team member able to help you Monday through Friday 9:30a.m. - 5:30 p.m. Hawaii Standard Time. (call 808-521-PAWS (7297)

(Please note: Hawaii Standard Time is 6 hours earlier than Eastern Standard Time, 3 hours earlier than Pacific and Mountain Standard Time and 4 hours earlier than Central Standard Time.)

Contacting Us

We would love to hear from you! The easiest and quickest way to contact us is via e-mail at hawaiidoggiebakery@hawaii.rr.com

You may also write to us at the following address:

Hawaii Doggie Bakery & Gift Shop
1050 Ala Moana Blvd. A-4
Honolulu, Hawaii 96814

Or, if you are in the Hawaiian Islands, please visit us at our flagship store:

Hawaii Doggie Bakery & Gift Shop
Ward Warehouse Shopping Center
1050 Ala Moana Blvd. A-4
Honolulu, HI 96814

808-521-PAWS (7297) (phone)
808-596-BAKE (2253) (fax)


Visit our new outlet store at Ward Centers in Honolulu:
1050 Ala Moana Blvd.
Honolulu, HI 96814


View Larger Map

Ordering and Payment

www.hawaiidoggiebakerystore.com is pleased to offer secure credit card payment using Visa, Mastercard, American Express and JCB.

If you feel more comfortable sending a personal check, cashiers check or money order via the mail, you may call us at 808-521-PAWS (7297) and we can assist you with this.

Shipping Policies

FREE Shipping on purchases of $100 or more! $10.00 flat rate shipping fee on all purchases under $100!

All orders are shipped via the United States Postal Service (USPS), Priority Mail. Most orders are shipping within 48 hours of the order being placed unless the jewelry piece is being custom-made or made-to-order. Many of our jewelry pieces are made-to-order and you will receive an e-mail confirmation with an estimated date of completion. Priority Mail service with the United States takes 3-5 business days. (sorry, we do not ship internationally at this time).

Return Policy

In our flagship Honolulu store we sell furniture, clothing, jewelry and home d�cor, however our online store mainly showcases our famous hand-made inspirational jewelry.

All of our jewelry pieces are guaranteed to be of the highest quality and workmanship and everything is handmade in the U.S.A. Our artists use Sterling Silver or 14 karat gold (unless otherwise noted) and use semi-precious and precious stones.

Due to the nature of our jewelry, our pieces are generally made-to-order and are not returnable. However, if there is a problem with your order, you may contact us within seven days of the invoice date and a Return Authorization (RA) number may be granted. You may call 808-521-PAWS (7297) within seven days of the invoice date if you are not completely satisfied with your purchase and assuming the item is unused, unaltered and with no signs of wear/usage, and all tags and labels are attached without any signs of removal, an RA may be granted and the item may be sent back for an exchange or other means of return.

Fees for shipping costs will not be credited or refunded.

An RA number must accompany any returned item. Items without an RA number will not be accepted for exchange, repair or return.

Send all returns to:

Hawaii Doggie Bakery & Gift Shop Returns
1050 Ala Moana Blvd. A-4
Honolulu, HI 96814
Include your name, address, phone number and RA number.





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